FAQ Page
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! We've compiled a list of frequently asked questions to assist you. If you can't find the answer you're looking for, please don't hesitate to contact our customer service team for further assistance.
1. How do I place an order?
To place an order on our website, follow these simple steps:
- Browse our products and select the items you want.
- Add the selected items to your shopping cart.
- Review your cart and proceed to checkout.
- Provide your shipping and payment information.
- Confirm your order.
2. What payment methods do you accept?
We accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express)
- PayPal
3. What is your shipping policy?
Our shipping policy includes:
- Shipping options
- Estimated delivery times
- Shipping fees
- Tracking information
- International shipping
For more details, please visit our [Shipping and Delivery] page.
4. Can I track my order?
We will also provide a tracking number via email once your order has shipped.
After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available
5. What is your return and refund policy?
Our return and refund policy covers:
- Eligibility for returns
- Return process
- Refund and exchange options
- Return shipping
6. How do I contact your customer service team?
You can reach our customer service team through the following methods:
- Email: nicepiececrochet@outlook.com
- Whatsapp:008613950376812
7. Do you offer international shipping?
Yes, we offer international shipping to most countries.
8. How can I stay updated on your latest products and promotions?
To stay informed about our latest products, promotions, and news, follow us on our social media platforms:
- Tiktok: niceworkcrochet